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Dr David Chalmers Dr Frank Vaughan Dr Lisa Drew Dr Kate Tebay Anagh Coar, Tel 01624 629010, 676622 |
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Welcome
to the Snaefell Surgery Home page. We are a General Practice on the
General Information
- Surgery Times
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Monday |
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Tuesday |
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Wednesday |
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Thursday |
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Friday |
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The
Snaefell Surgery will be open to both personal and telephone callers during the
above times
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Parking
Outside
the Surgery extensive parking facilities are available.
·
Access
for the disabled
The
surgery is accessible to wheelchair bound disabled people. We have a ramp
system in place to allow access from the car park.
Guide
Dogs are, of course, are welcome in the Surgery, but we regret dogs or other
pets are not permitted.
·
Smoking
Smoking
is not permitted on the premises under any circumstances.
·
Registration
New
patients are always welcome at the Snaefell Surgery.
If you
wish to register as a patient, please complete the registration form HS1 or
bring in your medical card. You will be requested to attend for a new patient
medical, which is a simple health check, prior to acceptance onto the practice
list. Please note, if you do not attend for a registration medical we regret
that we cannot accept you onto our practice list.
We regret
that we are only able to accept patients who live in our practice area. Please
note that we require notification of any change of address and telephone
number, marital status etc. as soon as possible, so that our records may be
kept up to date.
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Practice
Area
We are only
able to accept patients who live within our Practice area This is represented
by a semi-circle of 4-5 miles radius from
Appointments
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Doctor
appointments
Consultations
are by appointment only during the times shown below. Appointments can be made by
phoning on the day from 08.30 by telephoning 629010, 676622 or by calling in to
the surgery. Appointments are then given out for the same day, some Doctor
appointments can be made in advance for early morning slots. All Nurse
appointments are pre-bookable in advance. We and the majority of patients have
found this system to work well as you normally can be seen the same day, which
people prefer. For those few people who due to work commitments need to plan
ahead, we do have a few pre-bookable appointments available. For reviews of
chronic conditions such as Blood Pressure and Diabetes you can book ahead with
the Nurse.
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Day |
Morning |
Afternoon |
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Monday |
Dr Vaughan Dr Drew |
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2.00pm – 4.30pm |
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Tuesday |
Dr Vaughan Dr Tebay |
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2.00pm – 4.30pm |
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Wednesday |
Dr Vaughan Dr Drew Midwife |
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Dr Chalmers – Child
Screening Clinic 2.00pm – 4.30pm Antenatal clinic |
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Thursday |
Dr Chalmers Dr Vaughan |
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Friday |
Dr Tebay Dr Chalmers |
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2.00pm – 4.30pm 4.00pm - 6.00pm |
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Saturday |
Covered by MEDS |
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An
appointment is for 1 person only, urgent cases are given priority and will be seen
the same day. All persons under 16 years of age must be accompanied by a
responsible adult.
If you
cannot keep your appointment please let us know as soon as possible so that the
appointment can be given to somebody else.
·
Practice
Nurse
Our nurse
runs a clinic by appointment only. Appointments may be arranged to see the
Practice Nurse between
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Home
Visits
If you
can get to the surgery please do so. If a problem is urgent we will fit you in
as soon as possible. Home visits are intended for those who are too ill to come
to the surgery, not for those for whom it is inconvenient. Please phone as
early in the day as possible as visits are done after the morning
surgery.
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Out
of Hours Emergencies (MEDS)
For
emergencies outside normal surgery hours please telephone the usual surgery
number (629010) and your call will be redirected to the duty doctor. Our
practice uses the GP out of hours service (MEDS) during this time.
Practice Staff
·
Doctors-
Dr Chalmers , Dr Vaughan , Dr Drew, Dr Tebay
Presently
there are Four partners in the practice Dr David Chalmers MA, MB, BChir
(Cantab. 1978), FRCS Ed &
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Receptionists
and secretaries- Carole, Yvonne, Phil, Margaret
These are
your first point of contact with our practice and they will try to meet all your
requirements. They have a busy and difficult job and we appreciate your
co-operation in providing them with the information they request.
·
Practice
Nurse- Mrs Jackie Carter, Mrs Liz Whitty
The
practice nurse is available throughout the day by appointment. Our nurse helps
with the day to day running of the Practice in the form of simple ailments,
chronic disease management (diabetes, asthma, BP, High cholesterol) dressings,
injections, ear springing, dietary advice, health checks, blood pressure measurement
and contraceptive advice. Jackie is now qualified as a Nurse Practitioner so is
able to issue prescriptions for acute illnesses as well as chronic conditions.
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District
Nurse
The
practice has an attached district nurse based at the surgery. You can contact
her direct on telephone number 670433 - if she is not available you may leave a
message on her ansafone. It is helpful if you are requesting a visit from the
district nurse to ensure that you contact us before
·
Health
Visitor- Mrs Lynne Quayle, Mrs Lynne Hinde
The
practice has an attached health visitor who has an office on the premises. She
can be contacted on her own telephone number - 621429, or if unavailable on
that number a message may be left on the surgery number 629010 / 676622. Our
health visitor specialises in family health care, child care, caring for the
elderly and infirm and also health promotion.
·
Practice
Manager- Mr Robin Hynes admin@snaefell-iom.com
We have a
Practice Business Manager, who has responsibility for the day to day management
of the surgery and it's staff. He is also available to help answer any specific
queries that you may have or to assist in the solution of any problems and
complaints that may arise.
- Patients aged 75 years
and over
Our elderly
patients should be seen annually by the Primary Health care Team. If you would
like further information about this service please ask the Receptionists.
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All
patients aged between 16 and 75 years
It is
suggested that all Patients aged between 16 and 75 years should be seen by the
Primary Health Care Team once in three years. This is a service which we hope
will be covered by our Well Person Screening Service, but if you have any
questions about this please ask the Reception Staff.
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EM
Clinic
This clinic
is designed to ensure that the follow up of patients with long term problems
such as diabetes, thyroid disorders or cholesterol disorders are kept under
regular review. It is aimed at promoting a healthier life-style for patients
with such disorders and offering general advice on maintaining good health.
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CRS
Clinic
We offer
a full respiratory screening service for all patients on request. We endeavour
to screen all those registered under the age of 18. It is widely recognised
that asthma is a greatly under diagnosed problem and can cause significant
distress and worry both to afflicted children and to their parents. We adopt a
particularly positive attitude towards the management of children with
respiratory complaints and therefore actively screen all children for such
disorders.
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Immunisation
Advice for Babies and Children
Babies
should have their first injection when they are approximately 6-8 weeks old.
The next two are then given at three and four months. To make sure that they
are fully protected it is important that they have all three injections. The
new triple injection (MM.) which protects against Measles, German Measles and
Mumps, should be given soon after their first birthday.
We
recommend that all children under the age of 5 years who have not yet had this
injection should be vaccinated as soon as possible, even if they have already
had the Measles injection. The final baby injection should be given shortly
before starting school. A further booster injection is also required at the time
of leaving school. All girls who have not had the MM. vaccination should still
have the German Measles vaccination when they are 11 years old.
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Vaccinations
for Adults
We
recommend that all adults should have a tetanus booster at least every 10 years
. If you have never had a tetanus injection it is important that you have a
course of three injections. Any woman who may be thinking of having children
should consider having a blood test to check if they are still protected
against German Measles.
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We offer
a full holiday immunisation service and if you have any questions about this
please contact the surgery on 629010 and ask to speak to the Practice Nurse.
General Services
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Repeat
Prescriptions
Patients
on regular tablets or medication should have a repeat prescription print-out.
Please tick the appropriate box on the print-out and return this to the surgery
when a further supply is required.
If you
wish us to post the prescription to you please remember to enclose a stamped
addressed envelope. Normally, prescriptions left at the surgery before
PLEASE
DO NOT TELEPHONE FOR REPEAT PRESCRIPTIONS AS THIS CAN LEAD TO ERRORS.
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Test
Results
Please telephone
for results of blood, smear, X ray tests etc. after
·
Minor
Surgery
Both
Partners perform minor surgery at the practice. Each individual case should be
discussed with him prior to an appointment being allocated.
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Family
Planning
This
practice offers a full range of family planning services including oral
contraception, the fitting of coils and caps and the prescription of the
morning after pill. Advice can be obtained either by making an appointment with
one of the Doctors or by consulting a Practice Nurse.
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Cervical
Smear Tests
Smear
tests for women involve the examination of the cervix (neck of the womb) to
check for changes which occur before cancer can develop. This test can be
performed by either the Doctor or Practice Nurse on request.
We
recommend that all women who are or have been sexually active should have a
smear taken every three years up to the age of 65. We operate an automatic
recall system in this practice and all eligible will receive a reminder when
they are due for a smear. If, for some reason you have not been contacted by us
for a smear examination and you feel you should have one, please do not
hesitate to contact us.
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Maternity
Care
We
undertake ante natal care in conjunction with
Please
remember to bring a urine sample and your co-op card to the clinic with you. We
do not offer a home delivery service and if you feel you might wish to have
your baby at home please discuss this with us at an early stage so that we can
try to arrange for you to be seen by a Doctor who offers this service.
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Non
NHS Examinations
Medical
examinations for special purposes, e.g. life insurance, pre-employment, elderly
drivers, fitness to undertake sports, fitness to travel etc. are not undertaken
during normal surgery hours.
Special
appointments will be made and a fee may be payable.
Health Promotion Advice
· Smoking
This is the
single largest preventable cause of ill health in the country. It is a major
cause of heart attacks, angina, chest diseases and cancer. If you would like
advice and help on giving up please ask.
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Diet
A healthy
diet not only helps control weight but also reduces cholesterol and helps
prevent heart attacks. Please ask the practice nurse for advice.
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Exercise
Regular
exercise helps prevent heart disease as well as reducing weight and making you
feel better. If you are overweight or out of shape, please ask for advice about
starting a planned weight reducing schedule.
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Blood
Pressure
High
blood pressure can, in the long term, increase the risk of strokes and heart
attacks. Reducing blood pressure can reduce these risks. Treatment does not
necessarily involve the use of tablets. All adults are advised to have their
blood pressure checked annually. If you have not had yours checked recently,
please contact the surgery and ask for an appointment to have your blood
pressure checked.
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AIDS
The risk
of AIDS and HIV is likely to continue to rise over the next few years . It
cannot be cured, but it can be prevented. If you would like advice on safe sex
or have worries about AIDS, please speak to either one of the doctors or practice
nurses to discuss the matter further.
Complaints Procedure
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Complaints
If you
should have any complaint, we offer a Practice Complaints Procedure to deal
with any problems arising from the services we provide. Our Practice Manager
will be able to give you further information and we will endeavour to deal
swiftly with any problems that may occur.
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Your
Views
Our aim
is to provide you with the best service possible. If you have any views or ideas
on how we could improve this service, please do not hesitate to let us know.
Practice Charter
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The
Doctors and staff at the Snaefell Surgery are committed to the principles
expressed in the Charter of Patients Rights and Medical Ethics as summarised
below.
We
believe that all our patients have a right to :-
· Medical care by a
competent, honest and up to date Doctor;
· An organised and
comprehensive health care system;
· Protection of
their health by an effective system of social and environmental policy;
· An absence of
barriers to health care, in respect of :-
a) Race,
sex, sexuality, creed, nationality, wealth, class, physical or mental ability,
or domestic commitments;
b) Complexity
of health problem or personal attractiveness;
c) Fear
that the consultation or information disclosed in it will be used to their
detriment;
d)
Culture or language.
· Collectively to
determine the health care system which will be available to the community and
individually to determine the use which they make of that system;
· Benefit from a
scientifically based process of medical advance;
· Receive health
care which is not distorted by commercial considerations;
· Decide whether or
not to participate as a subject in scientific research or in education;
· Have their basic
human rights respected by the medical profession;
· The advocacy of
the medical profession for the rights of sick and disabled people.
Telephone numbers
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Surgery
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Appointments |
629010 |
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Results (after 3.00pm) |
676622 |
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General Enquiries |
676622 |
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Out of Hours |
629010 / 676622 |
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Health Visitor |
621429 |
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District Nurse |
670433 |
Local Services
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DHSS |
685685 |
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Nobles Hospital |
650000 |
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Social Services |
661446 |
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Police Station |
631212 |
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Douglas Corporation |
623012 |
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Citizens Advice Bureau |
626863 |
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Samaritans |
663399 |
General
Enquires: admin@snaefell-iom.com
Repeat
prescriptions: medicine@snaefell-iom.com
Please remember that emails are open on the internet
and may be read by anyone with the correct software.
Map of Our Location
The map
is of low resolution in order to decrease download time
Directions: If you start in
Douglas at the Quarter Bridge Roundabout and head out of town on the Castletown
road at the second set of traffic lights (prior to the large roundabout) turn
right in to Anagh Coar. Just at the S bend on the left you will find a large
Car Park. In the Right hand side of the Car Park you will see a chemist above
the Chemist you will find Snaefell Surgery. The entrance to the Surgery is to
the right of the chemist up a short slope.
Private Services
Dr
Chalmers:
Please contact
01624 671675 for details, or fax 01624 671677 or email susanc@netcomuk.co.uk
Dr
Vaughan
For full
details go to www.vaughan-iom.com
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This page
was prepared by Frank Vaughan
Last
updated on 28 September 2005